Skip to main content

Accessibility Statement

Last Updated: 6 February 2026

1. Our Commitment

SingIt Pop is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive experience that works for everyone, regardless of ability or technology used.

We are continually improving the user experience and applying relevant accessibility standards to ensure our website is accessible to the widest possible audience.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as required by the Equality Act 2010 and public sector accessibility regulations.

Current Status: Partially conformant. We are actively working to achieve full compliance.

3. Accessibility Features

We are actively working to improve the accessibility of our website. Currently, we effectively support:

3.1 Navigation & Structure

  • Semantic HTML: We use proper headings, lists, and landmarks to help screen readers understand the page structure.
  • Standard Navigation: Our main menus are designed to be intuitive and consistent across the site.

3.2 Future Improvements

We are aware of areas that need improvement and are working to implement:

  • Keyboard Navigation: Enhancing focus indicators and adding "Skip to content" links.
  • Screen Reader Support: Adding detailed ARIA labels to all interactive elements and media controls.
  • Media Controls: Improving keyboard accessibility for our music players.

4. Known Limitations

Despite our efforts, some areas may not yet be fully accessible:

  • Third-Party Content: Embedded content from Stripe, Clerk may have accessibility limitations beyond our control
  • Complex Interactions: Some advanced features (e.g., drag-and-drop playlist builder) may have limited keyboard support
  • Legacy Content: Older uploaded content may lack proper alt text or captions

We are actively working to address these issues.

5. Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
  • Speech Recognition: Dragon NaturallySpeaking
  • Screen Magnifiers: ZoomText, Windows Magnifier
  • Keyboard Navigation: Full keyboard support without mouse

6. Browser and Device Support

We test our website on the following platforms:

  • Browsers: Chrome, Firefox, Safari, Edge (latest 2 versions)
  • Operating Systems: Windows, macOS, iOS, Android
  • Devices: Desktop, laptop, tablet, smartphone

7. Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: accessibility@singitpop.com
Contact Form: Contact Us

We aim to respond to accessibility feedback within 5 business days.

8. Formal Complaints

If you are not satisfied with our response, you may escalate your complaint to the Equality and Human Rights Commission (EHRC):

Website: equalityhumanrights.com
Phone: 0808 800 0082

9. Technical Specifications

Accessibility of SingIt Pop relies on the following technologies:

  • HTML5
  • CSS3
  • JavaScript (ES2020+)
  • WAI-ARIA 1.2

These technologies are relied upon for conformance with the accessibility standards used.

10. Assessment and Testing

This website was last assessed for accessibility on 6 February 2026 using the following methods:

  • Automated testing with WAVE, Axe, and Lighthouse
  • Manual keyboard navigation testing
  • Screen reader testing (NVDA, VoiceOver)
  • Color contrast analysis

11. Ongoing Improvements

We are committed to continuous improvement. Our roadmap includes:

  • Quarterly accessibility audits
  • User testing with people with disabilities
  • Staff training on accessibility best practices
  • Regular updates to this statement

12. Legal Framework

This accessibility statement is in accordance with:

  • Equality Act 2010
  • Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
  • Web Content Accessibility Guidelines (WCAG) 2.1